How do you do an exit interview?

An exit interview is a conversation between an employee and their employer that occurs when the employee leaves the company. It is typically conducted by a human resources representative and is designed to gather information about the employee’s experience while working at the company. The data collected can help improve the workplace experience for current and future employees. Exit interviews can also help employers identify any problems within the company that need to be addressed.

How to Conduct an Exit Interview

1. Schedule the interview — As soon as an employee leaves your organization, schedule their exit interview. Ensure enough time for the employee to prepare appropriately for the interview.

2. Prepare for the interview — The interviewer should gather information about the employee’s role and performance and any questions they may want to ask the employee.

3. Set the tone — It is essential to ensure that the employee feels comfortable during the interview. Create a relaxed atmosphere and thank the employee for their service.

4. Ask open-ended questions — Open-ended questions allow employees to provide detailed and meaningful feedback. Avoid leading questions that could influence the employee’s answers.

5. Record the interview — Record the discussion by taking notes or using a recording device. This will help ensure that all the information is captured accurately.

6. Follow up — After the interview, follow up with the employee to thank them for their participation and to provide feedback on their responses. Additionally, ensure to include any actionable feedback in the employee’s final performance review.